WineSelectors - eCommerce
Organization: Wine Selectors is a major supplier of wines to the retail market.
Industry: Online Retail - Liquor
Need: eCommerce and Content Management
"Elcom’s mix of technical expertise and dedicated support has ensured the smooth implementation and management of the elcomCMS platform within our business. It has helped us to improve processes, personalize service and securely transact with customers on a regular basis”
Information Systems Manager
Wine Selectors required a more sophisticated eCommerce website that would assist existing clients to service themselves whilst also generating new business.
Wine Selectors chose Elcom’s WCMS, elcomCMS as the platform upon which to develop its eCommerce website. Elcom worked closely with Wine Selectors to implement a cutting edge online store that was easy to use and enabled Wine Selectors to effectively convey their brand to customers.
The solution included:
- Custom-built pages that offered industry specific enhancements to standard eCommerce functionality
- ERP Integration
- Deployment of a highly branded interface that ensured brand identity and provided greater usability
- Use of the Elcom Developer API to further extend and integrate the elcomCMS platform
Content management capabilities to provide shoppers with wine-specific search options, extensive information about wines, wine regions and wine events
Wine Selectors experienced the following benefits from the new eCommerce website developed by Elcom
- Highly customized eCommerce website that met the security requirements of the PCI DSS standard
- A product that allowed them to easily customize and enhance it themselves
- Improved customer satisfaction through a secure and user-friendly online store application within the elcomCMS platform undergoes regular improvement
- Delivery of the project on time and within budget.
elcomCMS together with the following out-of-the-box modules:
- Taxonomy Manager
- Enterprise Search Document
- Document Library
- eCommerce Catalogue
- Form Creator
- Email Marketing
- Email a friend
- RSS Feeds
- Dynamic Widgets