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Workforce Guardian - Portal

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Organization: Workforce Guardian is Australia’s leading HR and employment relations service for employers, offering affordable and easy-to-use online HR Systems.

Industry: HR

Need: Secure Portal Solution

Workforce Guardian has built a reputation as Australia’s leading HR and employment relations service. So when the time came to upgrade our online HR system and advice service we naturally turned to a leading CMS, provided by a trusted partner we have worked closely with since 2007.”

Sean Wilson, Chief Operating Officer
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The Challenge

Workforce Guardian is Australia’s leading HR and employment relations service for employers, offering affordable and easy-to-use online HR Systems. Our services are designed specically to help Australian employers achieve best-practice HR management and full-compliance with Australia's increasingly complex employment laws. Trusted by thousands of users and hundreds of partners, Workforce Guardian is the HR solution-of-choice for SMEs, HR professionals, industry associations, franchise groups, accountants, bookkeepers and business advisers. With thousands of users relying on Workforce Guardian daily to help them manage people with confidence, we needed the best CMS we could find to help us focus on our evolving client needs and building great content.

The Process

Elcom’s enterprise web management solutions have been the foundation of Workforce Guardian’s online HR systems since 2007. The perfect balance of ‘out of the box‘ features combined with full ability to customize solutions has enabled Workforce Guardian to introduce over 100 new or improved services and achieve wide recognition as Australia’s leading HR and employment relations service. Thousands of users now rely on our online HR services every day to help manage people with confidence. Over 300 partners also rely on our services rebranded as their own including Telstra and ADP.

elcomCMS with its powerful workflow, forms and search has enabled Workforce Guardian to deliver industry leading online HR solutions for over 8 years.

The Outcome

Signicant growth in new subscriptions
Over 100 new or improved features, an improved user experience and a wider range of subscription types meeting new market needs has attracted many new subscribers.

Ten times return on investment
With 80% of features out of the box and the ability to custom develop on elcomCMS, our ability and agility to deliver what our clients need has returned our investment tenfold.

Strong collaboration across our community
Our ability to crowdsource future needs, create content, verify and share back to the community has increased engagement with our services.

HR solution white labelled by brands including Telstra & ADP
The ability to custom develop and integrate with our business systems supports our strategy to white label our HR services.

Key elcomCMS features and modules used in the Workforce Guardian solution:

  • Corporate Compliance
  • Taxonomy Manager
  • Dynamic Widgets
  • Form Creator
  • Federated Search
  • Netsuite Integration
  • Membership
  • Workflow

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