Patient care is vital to the success and reputation of a healthcare organization. However with patient and regulatory demands it's difficult to go above and beyond with customer support and service. With a powerful content management system, such as elcomCMS, you can provide outstanding service and care effectively.
Elcom have assisted numerous healthcare organizations to improve processes and patient care online through the use of our powerful content management system, elcomCMS.
Here are some of the ways that we help healthcare organizations and how we can help you:
Improved branding, communications and marketing
Your website can be a great channel to showcase the wonderful things your organization has done for the community and your patients. It also supports your offline marketing, branding and promotional efforts as well. Through the power of elcomCMS you can build up a subscription list of community members and supports and send them frequent newsletters though our Email Marketing module; organize and promote events through your website using our Events Manager module; or share stories about your organization through blogs and news posts.
Improve customer service
Healthcare providers typically have a wealth of information that they can share with their patients and members of the community; such information may include health advice, local support information, information about new healthcare technology, and what better place to supply this than through your website. This improves customer service by providing your patients with information from a trusted provider.
Your teams can work together through collaboration
Different members of your organization can work together to create and manage the content on your website, it's easy. elcomCMS has been specifically developed to provide non-technical users with the tools to create and publish quality content. For added quality, the workflow functionality in elcomCMS allows you to apply review and approval checkpoints to ensure all content published meets regulatory and quality standards.
Providing readily available information for patients and their healthcare needs comes with an important consideration for confidentiality and securing personally identifiable and sensitive information. Elcom provides online solutions that enforce security best practices including unauthorized access and disclosure. You will have the confidence that your customers are operating within a secure web solution produced with elcomCMS.
Some of our clients in the healthcare industry:
- The Fred Hollows Foundation
- Australian Proteome Analysis Facility
- Australian Paralympic Committee
- Australian Psychological Society
- Diabetes Victoria
- Health Practitioners Council Authority
- Murrumbidgee Medicare Local Limited
- Nepean Blue Mountains Local Health District
- NSW Health Care Complaints Commission
- NSW Health Pathology
- North West Disability Service
- Schizophrenia NSW
- Western Sydney Local Health District
- Transcultural Mental Health
- Hospital Skills Program
What else can elcomCMS help you achieve?
Use elcomCMS to power your web sites, intranet, extranet, online store and online training portals. Learn more about elcomCMS content management solutions.