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Want to develop an effective digital workforce? Here are the mistakes to avoid to ensure your organisation remains productive and competitive.
Here is an employee onboarding checklist to use as a template for transforming new hires into happy and productive employees.
In this article, we look at the different types of collaboration tools & how to choose the best online collaboration tools for your organisation's needs.
With 1 in every 4 employees leaving their jobs in the first 12 months, more organisations are turning to the onboarding process to retain employees. Discover how you can fine tune this process and create a happy and productive workforce.
In the 21st century, changes and digital shifts are inevitable and all the more reason why companies must be switched on and take a more holistic, creative and collaborative look towards the future – the future starting with transforming your teams with online workspaces.
The changing nature of today’s workplaces is creating a shift in company culture. Organisations often struggle to come up with quality internal management processes, however, increasing productivity through operational efficiency is a strategic move that is necessary for positive growth.
Dynamic content personalisation is key to mastering successful marketing campaigns, engaging website visitors and converting visitors to customers. Here are tips on how you can start implementing content personalisation in your organisation.
The WIRED2016 conference in London revealed many insights into how corporations can tackle new issues involving collaboration and innovation. They are..
We’re excited to announce our new website is here! We’ve given it a complete overhaul – new site architecture, content and images wrapped up in a cleaner look and feel.
Digital transformation in the workplace is about making processes more efficient in order to provide added value services to customers in competitive industries. Here are important considerations you need to be aware of.
Membership based portals offer one of the best ways to engage your customers with personalised content so use it to your advantage.
Being able to access the intranet on a mobile device with an optimized experience can be exceptionally valuable, especially for employees who are not based in offices and don’t have access to PCs or laptops during the day. Effectively measuring mobile intranet success can help you target efforts to optimize the mobile experience for all employees, and not just those who own one type of device.
Intranet metrics doesn’t come with a hard and fast set of rules. However, there are some key approaches and best practices which can help you get the most out of measuring your intranet. Using this data helps you understand how employees use your intranet, what they feel about it and how the intranet impacts your organisation is the best way to deliver a modern, relevant channel which will keep on improving.
In recent years, the popularity of digital workplaces has soared. And thanks to the many tested benefits for employees and managers alike, is showing no signs of slowing down. This accelerated change within the last 10 years can be attributed to the following three phenomenon:
A secure member portal with content delivered in interesting and interactive ways will not only keep visitors engaged, but prevent them from searching for news and other information from other sources. Here are just a few ways your members can interact with your organization.
Web content management systems are typically used for publishing content but can also offer a training management capability which supports your need to offer training and education to your members, customers or workforce, online via your portal. A web CMS that has the capability to deliver courses via your portal makes the business case even more compelling.
A web portal is a gateway to many online services so getting authentication right is a high priority. To ensure your web portal experience is productive and seamless for your members, who might be your customers or your workforce, single sign-on (SSO) is used to authenticate one user to a range of services which would ordinarily require separate login actions.
It’s a mobile phone pandemic. Used by almost everyone – both the young and the old – mobile phones have become an invaluable tool in our everyday lives. In fact, you only have to walk outside to notice this mobile phone pandemic is very real. Your customers and future customers expect to engage with your organization’s website via a mobile phone or tablet so you’d better make sure it’s designed to be mobile responsive.
Over the past several years, mobility has caught the eye of many enterprises looking to increase productivity, communication, culture, collaboration, engagement and customer service, among others. In this article we’re going to take a look at the future of mobility in the workplace, and the trends that we can expect to see going forward.
Over the last few weeks we have introduced you to 12 key business processes you can implement on your intranet to deliver measurable value to both the organisation and the people working there. Certain processes may resonate more with you than others however, many of the principles and features in one process can be applied across different or related processes.
Welcome to part three of our blog series specifically for Intranet Managers. Guest writer Kim Jones outlines how to build or improve an intranet that aligns with the company’s changing needs, and provides examples based on her experience in a large financial services company.
In an earlier blog we introduced you to 12 key business processes that deliver measurable value to the organization and the people working there. Some processes will resonate more with some organizations than others. However, many of the principles and features in one process can be applied across different or related processes.
In this post for Intranet Managers, Kim Jones outlines the key considerations when planning an intranet for a medium-large organization. Examples shared are based on Kim’s experience in a large financial services company.
Sharing our thoughts on a recent customer experience is second nature to most of us, and studies have shown we are more likely to share negative experiences than positive ones. Here are five tips for making sure you are always getting great reviews.
A study by American Express in 2014 revealed that 68% of customers are willing to pay more if they believe the company will provide excellent customer service. We’ll look at the 5 ways to upgrade your customer’s experience from run of the mill to first class.
In June 2016 Mary Meeker's State of the Internet Report was released to the general public, and as usual contained valuable marketing insights that should be considered when planning your marketing strategy and tactics for the next year.
The 213 deck of slides available on SlideShare provides a thorough analysis of how the internet contributes and shapes the global economy. This year, there were several insights into mobile adoption trends, as well as general internet growth predictions.
Native apps are now a must-have conduit to smart device empowered audiences everywhere. But what about the mobile Web? Should marketers target this interface as a way to reach buyers? The answer is a resounding yes and here’s why.
Moving web sites from http to https is becoming more common as companies aim to improve security, and take advantage of the slight algorithm benefit that Google gives to secure sites. In the following we’re going to cover the main considerations and actions related to switching an elcomCMS managed site.
In this guest post, Kim Jones outlines how to use your intranet to maximize the skills and expertise already available inside your organization (internal crowdsourcing), reduce staff attrition, loss of corporate knowledge and valued skills, and empower your workforce to get involved in projects that interest them.
When an intranet facilitates everyday work then employees will visit regularly. And when individuals work more efficiently and effectively, organizations benefit. Productivity is increased, processes speed up, costs are reduced, risks are minimized and services are improved. A great intranet results in a 'win-win-win' situation for organizations, employees and managers.
If you haven’t already, be sure to check out our related resources. We recently published the Intranet Health Check Video, Intranet Evaluation Guide and the 6 Step Guide for a Social Intranet Business Case. When performing an intranet health check, following these steps will ensure the best results.
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