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The Challenges

Ascham School engaged Elcom to deliver the school's website and intranet projects.

The Website

Ascham School previously had an in-house built website that was difficult to maintain and was limited in its functionality. Over time the site had grown organically and information had become outdated and repetitive. The design and user experience did not reflect the school. Ascham School needed a new site to showcase its strong academic program, outstanding student services and culture.

The Intranet

Ascham School is well known for its progressive thought leadership and this extends to the use of digital technologies to better service parents, students and staff. Ascham needed an intranet that would improve how we connect, communicate and collaborate across our community and enable us to respond in a timely manner with accurate and reliable information.

Switching to elcomCMS has made a huge difference to our staff. Now they have the confidence to take control of their own content and keep the site up-to-date without IT involvement. Rebecca Sorensen, Project Manager
Ascham School

The Solutions

The Website

After an extensive review process which consisted of analysing how well each vendor could potentially meet their technical, service, and design requirements; Ascham School selected Elcom for its ability to:

  • cater for publishers from different departments, with varying technical expertise.
  • support different digital requirements from a functionality and interoperability point-of-view.
  • scale and customise the platform to their requirements.

Elcom, along with brand consultancy and design partners, Scribble & Think, worked with an Ascham School's project manager to deliver the new website. Its purpose is to provide enriched content and an enhanced user experience.

The Intranet

Prior experience using elcomCMS for our website and knowing that Elcom would pull out all stops to assist us with the implementation and custom development were key factors. The Hub was co-created by design agency, Scribble and Think, Elcom and our own development team. One of the areas Elcom proved most valuable was the integration with the Synergetic platform, enabling us to pull and make visible data to quickly check absences, parent permissions, medical and other critical information. Seamless access to 3rd party solutions and our helpdesk system, which enables us to present a self-service model with single sign-on, were other areas in which Elcom provided valuable support.

The Hub was launched and adoption was immediate, resulting in increased productivity and efficiencies for everyone. Admin are able to personalize the view for parents and students and send notices in an instance. Parents and students can now see their own calendar of activities and easily submit forms. Everyone can rely on the knowledge that the content on the Hub is always the most up-to-date version.

“The team at Elcom have been very responsive and provided a collaborative environment in which our immediate goals were achieved and additional functionality continues to develop. An integral part of this has been their responsiveness to our specific requirements and their flexibility with the product roadmap.”

Jennifer Sharman, Director Information Technology
Ascham School

The Benefits

The Website

  • Sleek and effective website design
    Scribble & Think designed the Ascham School website for the Elcom platform. The new design reflects Ascham School branding and digital strategies; and the community feedback has been very positive.
  • Extensive content and information across all areas of the College
    The Ascham School website is rich in content and information; and through Elcom's Embedded Articles and Dynamic Widgets functionality, content can be reused and shared across the site.
  • A mega menu to enhance site navigation
    Ascham’s project manager collaborated with Scribble & Think to incorporate a new navigation best-practice into the site. The mega drop-down menus and mega footer provide an easy and user-friendly way to organise the large amount of Ascham’s content.
  • Enrolment information and request an enrolment pack
    The enrolment section has increased engagement. A form allows users to easily request enrolment packs.

The Intranet

  • Highly connected community
    The transparency of information with the ability to personalise what parents and students see, self-service tools to interact with staff and content, instant gratification and knowledge to organise along with time saved, has resulted in a high rate of adoption and a highly connected community.
  • Easy access to relevant & accurate information
    With relevant information at their finger tips, the ability to fill out information only once and use many times, convenience of forms for parents, easy publishing tools for staff, reliance, transparency and accuracy of information, means everyone can focus more on the students.
  • Reduced email and increase efficiency
    Significant reduction in the use of email and document attachments ensures greater productivity and efficiencies as the community looks first to The Hub for reliable, up-to-date information.
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