We formed a small committee of staff following a project management methodology. We undertook an investigation considering both customized and off-the-shelf solutions. During the process we discussed with other Schools how they were managing the collection of data, Elcom was discovered from this research.
We are also looking at refreshing our parent portal in the future and Elcom provides us a pathway to achieve this due to the large range of different modules available. Elcom’s experience working with other schools using Synergetic was also seen as a distinct advantage.
The solution designed by Elcom has a clean interface which is easy to navigate. Data integrates directly into Synergetic and the Elcom team worked closely with us ensuring data was clean and complete through validation and masking on the fields at the data entry stage. This was extremely important to us as is the security of the data in the system.
The testing phase was thorough and the weekly progress meetings and the online ticket system were extremely important to ensuring that all aspects of the system were working. Elcom also provided us with training in the administration of the system which enabled us to manage and support the solution ourselves.