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The Challenge

Wine Selectors required a more sophisticated eCommerce website that would assist existing clients to service themselves whilst also generating new business.

Elcom's mix of technical expertise and dedicated support has ensured the smooth implementation and management of the elcomCMS platform within our business. It has helped us to improve processes, personalize service and securely transact with customers on a regular basis Neil Gibson, Information Systems Manager
Wine Selectors

The Solution

After thoroughly researching the market, Elcom was selected for its comprehensive functionality, flexibility, modular design and ease of use.

Wine Selectors chose Elcom as the platform upon which to develop its eCommerce website. Elcom worked closely with Wine Selectors to implement a cutting edge online store that was easy to use and enabled Wine Selectors to effectively convey their brand to customers.

The solution included:

  • Custom-built pages that offered industry specific enhancements to standard eCommerce functionality
  • ERP Integration
  • Deployment of a highly branded interface that ensured brand identity and provided greater usability
  • Use of the Elcom Developer API to further extend and integrate the Elcom platform
  • Content management capabilities to provide shoppers with wine-specific search options, extensive information about wines, wine regions and wine events

The Benefits

Wine Selectors experienced the following benefits from the new eCommerce website developed by Elcom
  • Highly customised eCommerce website that met the security requirements of the PCI DSS standard
  • A product that allowed them to easily customise and enhance it themselves
  • Improved customer satisfaction through a secure and user-friendly online store application within the Elcom platform undergoes regular improvement
  • Delivery of the project on time and within budget.
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